Frequently Asked Questions

Vitara by Extension Health is a cutting-edge health optimization platform designed to enhance your healthspan and well-being. Leveraging over 15 years of clinical expertise from our New York-based longevity clinic, we provide science-backed medication delivered directly to your door.

We’ve streamlined the journey to health optimization into three simple steps:

• Select: Choose from our curated selection of science-backed medication designed to support longevity and well-being.
• Qualify: Complete a quick medical intake reviewed by our licensed physicians to ensure the medication is safe and effective for you.
• Receive: If approved, your prescription is shipped directly to your door—discreetly, conveniently, and quickly.

Vitara by Extension Health offers medical-grade prescriptions rooted in clinical evidence and designed by top longevity experts. With over 50,000+ patients transformed and treatments approved by board-certified doctors, we provide the highest standards of safety, efficacy, and convenience.

Our prescriptions are designed for longevity and health optimization purposes. They are not intended to diagnose, treat, cure, or prevent any medical condition. Instead, we focus on enhancing overall wellness, vitality, and healthy aging through scientifically-backed protocols.

We offer support for:

• Metabolic health and weight management
• Cellular repair and longevity
• Hormone optimization
• Cognitive function and memory support
• Immune support
• Mood enhancement and stress reduction

Always consult your healthcare provider before beginning any new treatment.

Results vary depending on the medication and your specific health goals. Improvements in mood, energy, and focus can often be felt within days, while metabolic and cellular benefits may take several weeks to become noticeable.

Every medication begins with a comprehensive medical intake to ensure it is safe and suitable for your individual health profile. Our licensed physicians review your information and provide recommendations tailored to your needs.

Yes. All medications are thoroughly vetted by licensed physicians and backed by clinical research. We only offer protocols that meet the highest standards of safety and efficacy.

Our products are compounded in the United States by an accredited pharmacy meeting ACHC and URAC standards. All ingredients are sourced from FDA-registered U.S. manufacturers to ensure safety, quality, and efficacy.

Yes, our medications are available throughout the United States. We deliver directly to your door, no matter where you are.

After your initial consultation, prescriptions are eligible for up to 11 refills for a 1-year supply and are automatically fulfilled. You can also opt for monthly check-ins if desired.

If a dosage change is needed, a follow-up consultation with a doctor is required.

Missing a dose occasionally is usually not a problem. However, you should try to follow your prescribed regimen as closely as possible. For guidance, consult your healthcare provider.

Yes, many of our medications are complementary. However, it’s essential to consult our medical team to ensure compatibility and to tailor the most effective plan for your goals.

Absolutely. We take your privacy and data security seriously. All information is protected using industry-standard encryption and confidentiality practices.

All of our medications are supported by clinical evidence and real-world results. Our team of physicians and researchers ensures that everything we offer meets the highest standards of safety, efficacy, and innovation.

Simply browse our medications, complete a quick medical intake, and await doctor approval. Once approved, your treatment will be shipped directly to your door.

Once approved by our licensed physicians, orders are processed within 1-2 business days and shipped discreetly via UPS.

• Standard Shipping: FREE, arrives within 2-3 business days (Mon - Fri) across the U.S.
• Overnight or Saturday Delivery: Available for an additional $20 - $50, based on location.
• Refrigerated Medications: Overnight shipping required with a flat fee of $20 - $25.
• Tracking Information: Provided via email once your order ships for complete transparency.

Our support team is available to assist you. You can reach out through your patient portal or by contacting us directly at concierge@vitarahealth.com

Please find our return and refund policy here.